At Stylera, we value our customers and aim to provide a smooth and hassle-free shopping experience. We understand that sometimes plans change, and you may need to cancel your order. To make the process easy, we have outlined our order cancellation policy below:

1. Order Cancellation Before Shipment

• You can cancel your order anytime before it has been shipped from our warehouse.

• Once the order is shipped, it cannot be cancelled. In such cases, you may explore our return or exchange policy (if applicable).

2. How to Cancel Your Order

• To cancel an order, simply call our customer support team at +91 9372732403 with your order ID and registered contact details.

• Our support team is available during business hours to assist you quickly.

• Once your cancellation request is approved, you will receive a confirmation via email or SMS.

3. Refunds on Cancelled Orders

• If you have made a prepaid payment, the full amount will be refunded to your original payment method within 5–7 business days after cancellation is confirmed.

• For Cash on Delivery (COD) orders, no payment is required since the order will not be dispatched.

4. Important Notes

• Partial cancellations of an order (specific items within an order) are also possible before shipment.

• We recommend cancelling at the earliest to ensure smooth processing.

• Orders that have already been shipped cannot be cancelled.